General Data Protection Regulation (GDPR)
Last Updated: November 17, 2024
We are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal information when you visit and interact with our website.
1. Data Controller
The data controller is MySweetAngel, located at 7090 Braine-le-comte. If you have any questions regarding this policy, please contact us at support@mysweetangel.com.
2. Data Collected
We collect various types of personal data, including:
- Identification Information: Name, email address, phone number, etc.
- Technical Data: IP address, browser type, operating system, etc.
- Browsing Data: Pages visited, time spent on the site, etc.
- Cookies: For more details, please refer to our [Cookie Policy].
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- Providing and improving our services;
- Managing your user account;
- Processing your orders and payments;
- Communicating updates or promotions;
- Complying with legal and regulatory obligations;
- Personalizing your experience on our website.
4. Legal Basis for Processing
In compliance with applicable laws, the processing of personal data is based on one or more of the following legal grounds:
- Consent: When you provide explicit consent, e.g., for subscribing to newsletters.
- Contract Performance: When purchasing a product, we use your data to fulfill the contract.
- Legal Obligation: When required to retain certain data by law.
- Legitimate Interest: For purposes like improving our services or ensuring security.
5. Data Sharing
We do not sell your personal data. However, your data may be shared with:
- Service Providers: Hosting platforms, payment solutions, etc.;
- Authorities: In case of a legal requirement;
- Other Entities: When necessary to fulfill contractual obligations.
6. Data Retention
Your personal data is retained as long as necessary for the purposes outlined in this policy or as required by law. Once the retention period ends, your data is deleted or anonymized.
7. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable laws, you have the following rights regarding your personal data:
- Access: Know what data we hold about you.
- Rectification: Request corrections for inaccurate data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Request restricted processing of your data.
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to the processing of your data in certain cases.
To exercise these rights, contact us at support@mysweetangel.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, disclosure, or alteration. However, absolute security cannot be guaranteed.
9. International Data Transfers
In some cases, your data may be transferred outside the European Economic Area (EEA). When this occurs, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Cookies
Our website uses cookies to enhance your user experience. For more information, please see our [Cookie Policy].
11. Policy Changes
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page, and we will notify you, if necessary, via email or our website.
12. Contact
For any questions or requests regarding this privacy policy, please contact us at support@mysweetangel.com.